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Malaysia's preparations for Budget 2027 come as productivity, competitiveness and business growth remain high on the agenda. At the same time, Malaysian businesses are placing greater focus on technology and opportunities to reach new markets. According to the Adyen Index 2026 , 47% of Malaysian retailers plan to integrate AI-driven or agentic commerce solutions to increase revenue, while 41% plan to expand into new international markets in 2026. However, growth also brings greater operational complexity. As businesses add more channels, markets, technologies and payment methods, more systems need to work together behind the scenes. The question is whether their infrastructure can keep pace. As businesses expand, so does complexity Expanding across more channels, stores and markets can make both customer and operational journeys increasingly complex. Moving into international markets adds another layer, as businesses need to manage different currencies, payment preferences, c...

The expanded partnership between Adyen and BMW Group is the result of a successful global e-commerce collaboration where Adyen developed customized payment solutions to meet BMW Group's customer engagement and shopping experience requirements. The integration of Adyen's point-of-sale (POS) solutions into the BMW ecosystem now enables the BMW Group to provide a seamless and best-in-class payment experience also in an offline context for its customers at BMW Welt and the BMW Museum. Adyen has been the BMW Group's chosen payment partner for global e-commerce in 36 countries for several years. Adyen processes credit card payments for the ConnectedDrive Store in relevant markets such as Europe, Australia, Malaysia, Singapore, Korea, Japan and Brazil. Thanks to its globally standardized platform, Adyen can also meet the individual local market requirements of the BMW Group in a targeted manner and offer the locally preferred payment methods in each case. iDeal in the Netherlands,...

Businesses, meanwhile, have responded by diversifying platforms and shopping experiences, as they continue to battle fraud Soon Yean Lee, Country Manager, Malaysia, Adyen Malaysian consumers are leading the charge in embracing alternative payment methods and cutting-edge technologies, according to the latest findings from Adyen, the global financial technology platform for businesses. 63% of Malaysians utilise mobile wallets for transactions, boasting the highest adoption rate globally. The Adyen Index 2024, based on a survey of over 38,000 shoppers and 13,000 merchants across 26 markets, unveils these insights. A notable trend among Malaysian consumers is the shift away from physical wallets, with 41% now relying on mobile-enabled solutions like tap-to-pay. Malaysian shoppers are inclined towards quick and convenient ways of paying, fueling the demand for streamlined in-store experiences such as kiosks and one-click checkouts. The Adyen Index also unveils the popularity of social co...

The beauty giant’s newly-revamped KLCC outlet is its first store in Malaysia to adopt a mobile point-of-sale (mPOS) dominant approach, enabled by Adyen’s handheld AMS1 terminals. In an industry-pioneering move, Sephora Malaysia is introducing mobile point-of-sale (mPOS) checkouts across all of its 17 stores nationwide, underscoring its commitment to create best-in-class shopping experiences for beauty aficionados. Sephora’s KLCC store is the first outlet to be predominantly driven by mPOS, utilising AMS1 terminals designed by global financial technology platform Adyen (AMS: ADYEN). This mPOS integration lays the foundation for a truly flexible customer experience, enabling Sephora to create more efficient, personalised, and frictionless shopping journeys. Transforming in-store experiences Taking cues from consumers’ online shopping behaviours, Sephora KLCC’s mPOS revolution is a part of a wider effort at implementing in-store digital enhancements which offer ease and convenience to cus...