Shop Smarter: TikTok Shop Mall Launches 30 Day Free Returns Shopping online just got even safer. Since early June 2025, TikTok Shop Mall has upgraded its return policy giving Malaysian shoppers a 30 day free return window on all authentic branded products . That’s double the standard return period, and yes, shipping costs are covered too if you’re simply having second thoughts. What Is TikTok Shop Mall’s 30-Day Free Return Policy? Whether you’ve ordered a pair of PUMAs that didn’t quite fit, or a beauty product you changed your mind about, here’s what you need to know: Applies only to products marked with the 'Mall' badge Valid for 30 days from the delivery date Free return shipping if you select "No Longer Needed" Sellers are protected too, they can reject returns if the item isn’t in acceptable condition It’s all part of TikTok Shop’s push to make online shopping more confident, convenient, and fair. “Peace of mind leads to stronger purchas...
