GenAI Adoption Faces Security Pushback in the C-Suite

GenAI Hype vs. Reality: Why Security Teams Are Pumping the Brakes

NTT DATA's latest global report has dropped a major truth bomb: there's a growing disconnect in the boardroom over GenAI security challenges. While nearly every CEO is charging ahead with GenAI investments, CISOs are pumping the brakes over weak infrastructure and unclear policies.

The report, titled "The AI Security Balancing Act: From Risk to Innovation", surveyed 2,300 senior decision-makers across 34 countries and uncovered key tension points that could derail GenAI’s momentum.

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CISOs Say Hold Up, The Risks Are Real

• 99% of C-suites are investing in GenAI
• 67% of CEOs are making big bets
• But 45% of CISOs are still skeptical

Here’s why:

• 54% of CISOs say their org lacks clear GenAI policies
• Only 24% believe they have a strong risk framework
• 88% cite legacy tech as a major roadblock

So even though 81% of security leaders see the value of GenAI, many don’t think their companies are ready for secure deployment.

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Skills Gaps + Old Tech = GenAI Headache

It’s not just about fear, it’s about facts:

• 69% of CISOs say their teams lack GenAI skills
• Only 38% say GenAI and security strategies are aligned
• 72% of companies still don’t have GenAI usage policies

Even worse, outdated infrastructure like old IoT and limited 5G coverage is slowing down adoption.

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What Needs to Happen Now

NTT DATA highlights a few ways to close the gap:

• Modernize infrastructure: Upgrade IoT, 5G, and edge systems
• Embed cybersecurity early: Make it part of AI rollouts from day one
• Promote co-innovation: Work with trusted GenAI partners who offer end-to-end services
• Get leadership aligned: CEOs, CISOs, and CIOs need to get on the same page about risk