TNG eWallet explains how to use BUDI95 with one app at all stations

From eligibility checks to balance tracking and refuelling, Malaysians can access the BUDI MADANI RON95 seamlessly and without presenting their MyKad at all participating stations nationwide with TNG eWallet

TNG Digital Sdn. Bhd. (‘TNG Digital’), the operator of TNG eWallet, Malaysia’s preferred digital financial services and lifestyle app, has outlined how Malaysians can access and manage the BUDI MADANI RON95 (BUDI95) fuel subsidy seamlessly through its app.

The feature is designed to simplify the subsidy process nationwide. TNG eWallet brings three key advantages to BUDI95 users: one app for all stations, no need for a physical MyKad, and an integrated Setel experience at PETRONAS within the app.

As all TNG eWallet users are already verified through electronic Know-Your-Customer (eKYC), no need to show a physical IC at the counter or pump. Each account is securely linked to the user’s verified identity and mobile device, offering a safer and more convenient way to redeem the subsidy.

Users can check their eligibility, track their subsidised balance, and make payment in the app.

TNG eWallet is accepted across all participating petrol brands, eliminating the need to download or switch between multiple apps when refuelling. At PETRONAS stations, customers can also refuel conveniently through the PETRONAS via Setel feature within TNG eWallet, offering an added layer of ease and flexibility in their refuelling experience.

Here are the steps to enjoy the BUDI9 benefits on TNG eWallet:

Common misconceptions about using BUDI95 with TNG eWallet:

• Do I need to show my IC?
  No. All TNG eWallet users have already been verified through electronic Know-Your-Customer (eKYC) verification. This means there is no need to show your physical MyKad at the counter or pump.

• Which petrol brands can I use TNG eWallet for?
  You can use TNG eWallet at all participating petrol brands through the BUDI95 feature. At PETRONAS, customers can refuel using PETRONAS via Setel directly within TNG eWallet, without needing a separate app.

• Can I still pump a full tank with TNG eWallet?
  Yes. Simply select the highest available amount. The pump will stop once the tank is full. Any unused payment and BUDI95 balance will be refunded.

• What happens if I make a mistake or I need to cancel a transaction?
  If the wrong pump or amount is chosen, you can cancel the transaction anytime before making payment. If payment has been made but the QR code is not scanned within 10 minutes, the transaction will be voided automatically.

• Is there a time limit after QR code is scanned?
  There is no actual time limit for refuelling after the QR code is scanned. The five-minute display in the TNG eWallet app is an intentional feature to encourage users to refuel promptly and avoid delays at the pump.
  
  In practice, once payment is completed and the pump is activated, you can proceed to refuel as usual. Most users complete the process well within this time.

• Can I use Touch ‘n Go eWallet Visa Card for BUDI95?
  Yes, but with a difference. The Touch ‘n Go eWallet Visa Card works like any other card or cash payment, which means you will need to verify eligibility by showing your IC at the cashier or the pump.

• Will I still earn loyalty points from different petrol companies when using TNG eWallet?
  Yes. You will continue to earn loyalty points from participating petrol companies when using TNG eWallet. Just follow your usual method, by inserting your loyalty card or using the petrol brand’s mobile app before completing your transaction.
  
  
• When will TNG eWallet include other petrol brands in the app, similar to PETRONAS via SETEL?
  We are working with other oil companies to bring similar features and convenience soon. Stay tuned!