CTOS SME Biz Day Ends on a High in Kuching, Fueling Digital Growth for 6,000 SMEs Nationwide

CTOS SME Biz Day 2025 concluded its nationwide roadshow with a final stop in Kuching, Sarawak today, officiated by YB Datuk Wilson Ugak anak Kumbong, Deputy Minister of Digital. The event brought together entrepreneurs, corporates, government agencies, investors, collaborators and solution providers to empower Small and Medium Enterprises (SMEs) with the knowledge, tools, and networks needed to unlock their full business potential. CTOS SME Biz Day has become a driving force for digitalisation, transformation, and innovation among SMEs to accelerate business growth amidst a dynamic market.

Throughout the year, CTOS SME Biz Day charted a course across Malaysia’s key economic regions, including Kuala Lumpur, Penang, and Johor, before completing its final roadshow in Kuching. The choice of strategic locations reflects CTOS’s commitment to both national and state-level visions of empowering SMEs as engines of growth, particularly through technology adoption and holistic SME growth and development. In Sarawak, this ambition aligns with the state’s digital economy agenda, tapping into the region’s rapid growth and export potential.

The encouraging turnout further underscores this momentum. In Kuching alone, over one thousand participants attended the event, bringing the total attendance for CTOS SME Biz Day 2025 to over 6,000 nationwide, a strong indicator of SMEs’ readiness to embrace change and thrive in the digital era.

CTOS’ mission to empower SMEs is fully aligned with the Ministry of Digital and one of its entities, MDEC’s Business Digitisation Initiative (BDI). In support of this vision, the event also welcomed key government agencies – including AKPK, MATRADE, SDEC and SME Corp. Malaysia – each playing a vital role in elevating Malaysian SMEs through a range of initiatives, from funding and technical support to capacity-building and development training.

Yang Berhormat Datuk Wilson Ugak anak Kumbong, Deputy Minister of Digital, who officiated the event, remarked, “To grow and take our place in the regional market, Sarawak must accelerate digitalisation. Thus, SMEs, as major business players, play a key role in this journey. The road to digital transformation will not always be smooth, but with perseverance, innovation, and collaboration, we can achieve remarkable success. With the support of the Digital Economy Blueprint and today’s partners, Sarawak SMEs are well-positioned to seize future opportunities.”

Lee Shin Mei, Chief Operating Officer of CTOS Data Systems Sdn Bhd added, "SMEs are more than just businesses, they are the lifeblood of our economy, the engines of innovation, and the heart of our local communities. Here in Kuching, we see how SMEs not only create jobs and opportunities, but also preserve culture, strengthen families, and shape the future of Sarawak. CTOS SME Biz Day is more than an event; it is a platform. A platform to celebrate the resilience of SMEs, to share knowledge, to inspire one another, and to build connections that will carry us all forward.."

 

Fueling Sarawak’s Economic Ambitions Through SME Digitalisation
Sarawak is projected to achieve significant economic growth by 2030, with GDP expected to reach RM282 billion, nearly double today’s value. The business sector alone is anticipated to contribute RM56.4 billion, further solidifying the role of SMEs in generating wealth and employment across the region.

To address this opportunity, CTOS introduced three key focus areas during the Kuching leg of SME Biz Day - E-Invoicing, Digital Economy, and Entrepreneur Panel Discussions, forming a holistic approach to empower Sarawak SMEs in navigating an increasingly competitive economic landscape.

 

●      E-Invoicing: Compliance & Global Opportunities

The session offered in-depth insights into Malaysia’s evolving tax system, highlighting how e-invoicing goes beyond compliance to serve as a gateway for SMEs to tap into regional and international markets.

●      Digital Economy: Strategy, Data & E-Commerce

The segments featured technology providers and industry players such as TikTok Shop, AWS, MOCHI Technologies, POS Malaysia, Samsung, Setlary, Tec D, and Unifi Business, sharing how technology, data, and digital strategies can reshape business operations and drive growth.

 

●      Entrepreneur Panel: Real-World Success Stories

The session showcased inspiring journeys of homegrown entrepreneurs from Anjoe Skincare (MadebyAnjoe), Luckin Coffee Malaysia, Malaysia SME Media Group, Mr. Money TV and Poh Sin Studio, who shared their resilience, creativity, and innovation in building impactful, sustainable brands

 

A Future Built on Insight, Innovation, and Inclusion
As CTOS SME Biz Day 2025 concludes its nationwide journey in Kuching, the momentum for SME digitalisation continues to build. With over 6,000 participants empowered across Malaysia, CTOS reaffirms its commitment to supporting entrepreneurs with the tools, data, and networks they need to thrive in a fast-evolving economy.

"At CTOS, our goal is to help SMEs grow with confidence. By providing access to credit insights and digital tools that help you manage risk and make smarter decisions," added Shin Mei.

 

Join CTOS SME Biz Day in Melaka, Kuantan, Kota Kinabalu, and Butterworth

CTOS SME Biz Day 2025 has set a new benchmark for SME-focused events in Malaysia. Building on its nationwide success, CTOS will continue its journey with the upcoming SME Biz Symposium in Melaka, Kuantan, Kota Kinabalu, and Butterworth. The symposium series is carefully designed to address the most pressing challenges faced by SMEs, ranging from financing, digital transformation, and strategic growth, empowering them to succeed in a competitive market.