Meet MONA and KYRA: AI Insurance Assistants That Actually Get You

The insurance game just got a major glow-up. Say hello to MONA and KYRA, the new AI-powered virtual assistants from Tan Chong Insure and GoInsuran. Designed to make insurance way less confusing and way more human, these chatbots are multilingual, available 24/7, and ready to give instant quotes in seconds. Your car insurance? Now as easy as chatting with a friend.


A Smarter Way to Do Insurance

Tired of insurance talk that sounds like a lecture? MONA and KYRA are here to change that.

  • Fluent in English, Bahasa Malaysia, and Mandarin and yes, you can switch languages mid-chat
  • Instant quotes with no paperwork drama.
  • Help with everything from windscreen add-ons to flood coverage.
  • Handles renewals, complex queries, and escalates to real agents when needed.
  • Available anytime, anywhere on your terms


Why MONA and KYRA Are Gen Z Approved

Let’s be real, no one wants to call a call centre anymore. These chatbots get it.

MONA: My Online Needs Assistant

She’s your friendly guide through all things insurance, with real empathy baked in. MONA makes sure your journey feels warm, personal, and chill.

KYRA: Know Your Right Answer

KYRA is built for speed and precision. Whether you're renewing your policy or figuring out what coverage fits your car, she delivers straight-up answers fast.


Tech That Feels Human

Developed by Golly CRM and powered by GoCar Technologies, these bots don’t just “answer.” They adapt. They’re built to ease pressure on customer service teams while sticking to PDPA compliance and collecting real-time customer insights. That means a better experience for you and smarter systems for them.

"This is more than automation, it’s about blending human care with digital efficiency," says Joshua Yong, Head of Tan Chong Insure. "With MONA and KYRA, we’re bridging convenience and connection in the future of insurance."


Where to Try Them Out

Jump into the future of insurance now at:

Whether you’re renewing or just curious, MONA and KYRA are always on, so you never have to wait.


Conclusion:

Insurance doesn’t have to be confusing or boring. With MONA and KYRA, it’s fast, friendly, and finally feels built for you. Gen Z or not, this is how smart insurance should look in 2025

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