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The Communications and Multimedia Consumer Forum of Malaysia (CFM) earlier this month held its 19th Annual General Meeting (AGM) attended by 39 members comprising of Consumers and Associate Members (individuals) representing the demand side, as well as the Service Providers from the supply side. This meeting was held virtually for the first time to comply with the guidelines of the Conditional Movement Control Order (CMCO). CFM Chairperson, Datin Mohana Mohariff.   Three (3) resolutions and constructive proposals were approved in the meeting to enhance the effectiveness of CFM as a forum for consumers and industries point of reference. CFM acts as a facilitator and serves as a channel for users to redress unresolved complaints by service providers based on the guidelines set out in the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC). "According to CFM 2019 Annual Report, a total of 11,615 complaints were received which saw an increas...

Santan, the world's first restaurant brand to offer inflight food on the ground, today celebrated its first anniversary with major milestones amidst challenging times. Following the official franchise certificate awarded by the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) in September, Santan has established five new franchise outlets in the Klang Valley excluding outlets at Mid Valley and Sunway Pyramid as well as another two outlets slated to open before the end of 2020. Three cloud kitchens have also been established in Cheras, Shah Alam and Sri Kembangan to further cater to the rising demand in the Klang Valley, especially through delivery service. Since the Conditional Movement Control Order (CMCO) was implemented in November, Santan saw an 80% growth in its delivery service, compared to 40% during the MCO (March - May 2020). Over 385,000 total meals were sold throughout the year, including its popular Ready-to-Eat range. While the Santan franchise business gives...

Planning your next get together? Forget card games and stuff your board games back in the cupboard. Amp up your hangout sessions by kicking off on a virtual adventure right from the comfort of your home – grab your favourite video game and enjoy it on an ultra-modern TV that boasts a high dynamic range palette of over one billion colours. Gaming is unhealthy, you say? Think again! Contrary to popular belief, you’d be surprised to hear that gaming brings many positive effects. According to Video Games and Well-being: Press Start [1] , gamers enjoy a rich variety of psychological benefits such as better mental health, flexible thinking, persistence, and a growth mindset. So, what are you waiting for? Bring a breath of fresh air to parties and gatherings now by playing some games on the amazing LG NanoCell TV! When you hook your games to TVs like the NanoCell, your gaming experience will not only be different but enhanced by multiple folds. What else? Incredible gaming-level picture quali...

Top-tiered Malaysian celebrities such as Dato’ Sri Siti Nurhaliza, Neelofa, Erma Fatima, Fahrin Ahmad, Irma Hasmie, Datin Rita Sosilawati and Zoey Rahman are coming together in solidarity with Shopee this 12.12 Birthday Sale with the sole mission to help underserved communities across the country. They will be advocating for causes that are close to their hearts through organisations such as SIMPLYSITI Di Hati, Pertubuhan Kasih Neelofa, Dar Ummul Hasanain, Malaysian AIDS Foundation, Islamic Relief Malaysia, Yayasan Ta’zim and Ukhwah For Ummah respectively. The initiative falls under a brand new #ShopeeGivesBack umbrella charity initiative that the e-commerce platform launched as part of its fifth birthday sale. It has already pledged to support more than 30 charity homes and organisations with plans to scale its commitment further in 2021. The #ShopeeGivesBack initiative is aimed at creating awareness and driving donations for various charitable organisations to support their respecti...

Malaysia-based Logistics Company Leverages Nutanix Enterprise Cloud to Manage Rising Ecommerce Demand Including a 300% Increase in Business Transactions Nutanix (NASDAQ: NTNX ), a leader in in private cloud, hybrid, and multicloud computing, today announced that Malaysian logistics and express carrier provider GD Express (GDEX) has adopted Nutanix Hybrid Cloud to keep pace with the fast changing demands in E-commerce. Since implementation, the technology upgrade has helped GDEX achieve a threefold increase in business transactions. E-commerce is set to play a catalyst role in Malaysia’s post-pandemic recovery. The Malaysia Digital Economy Corporation (MDEC) expects a 20 perce nt growth in E-commerce contribution to the digital economy in 2020, reaching as high as RM170 billion (US$41.05 billion). This presents a business opportunity for GDEX’ business-to-consumer (B2C) operations, which have tripled in transactions in the last three years, and represent 35 percent of the overall bus...

AirAsia continues to revolutionise air travel with numerous new innovations deployed over recent times to further improve the customer experience and make flying not only safe and affordable, but also more seamless and contactless than ever before. AirAsia has partnered with digital transformation company GrayMatter to launch Scan2Fly, an industry leading technology that can determine a passenger’s eligibility to fly before they arrive at the airport, including real time verification of relevant health documentation. With Scan2Fly , AirAsia guests can scan and upload their medical certificates during the online self check-in process. This includes the corresponding processing of any required documents to verify whether the passenger is approved to fly by the various authorities and possesses a valid COVID-19 Negative Certificate. The system has been successfully implemented by GrayMatter and has already gone live for a number of AirAsia flights from Malaysia’s KLIA2 Airport to/from Sin...

AirAsia is thrilled to be awarded the top seven stars for every airline in the Group for COVID-19 health ratings from the aviation safety experts at Airlineratings.com, following the implementation of numerous industry innovations over recent times to make flying more seamless, hygienic and contactless than ever before. As outlined on the Airlineratings.com website, airlines are judged on seven criteria including website information on COVID-19 procedures, the wearing of face masks, personal protection equipment for the crew, modified meal service, regular deep cleaning of aircraft, personal sanitizer kits and social distancing onboard. Airlineratings.com Editor-in-Chief Geoffrey Thomas said that “It was concerning to find that many airlines did not appear to comply with the COVID-19 agreed standards for the protection of passengers and crew. “That is changing and our team is reviewing compliance on a weekly basis. AirAsia was one of the first airlines to aggressively adopt all the rec...

Some of us may have been working from home ever since the pandemic and with the current directive by the government recently to make it compulsory for every private and public sector worker to work from home, I’m going to tell you one thing. It’s going to be hard, it’s our home, a place where we rest and when it comes to rest there are many things we do in our home. Meaning, working from home is a challenge where there will be a lot of distractions. Honestly, Brainzyme FOCUS Elite has been a lot of help to me in trying to focus on my work at home. It is a brain supplement, yes your brain needs supplement too that helps in maintaining your focus to whatever tasks you need to do with focus. Like me, I write and the amount of focus I need is a lot and the distractions in my house is a lot too like my cat, Netflix and social media. Brainzyme FOCUS is a plant powered brain supplement with 30 active ingredients that scientifically proven to support concentration, cognition, energy memory and...

Global pop superstar Dua Lipa has joined the PUMA family and will be the newest face of the company’s women’s business. Dua will collaborate with the global sports brand to help inspire women around the world, not just by being featured in global campaigns, but through important inclusive initiatives close to her heart. “I am so excited to announce my partnership with PUMA,” said Dua Lipa. “From performance rehearsals to hiking in the hills, it's important to feel comfortable & look good. I’ve got so many ideas for the projects and campaigns I’ll be taking part in and look forward to bringing them all to life with my PUMA family.” Dua Lipa and PUMA share the same values of being determined, confident, joyful, and brave. Dua is not only a powerful influence for millions of young women, but she has also been an advocate to raise awareness around women’s issues and gender equality. This is why in 2021 she will be the headliner of PUMA’s “She Moves Us” campaign, focusing on inspiri...

Malaysia’s best-selling natural mineral water producer – Spritzer is sending mineral water to COVID-19 front-liners to continuously show respect and spread the love and care on their contribution in the fight with COVID-19.    Hospital Sandakan Since the end of January, Spritzer is committed to donating Spritzer Natural Mineral Water to these pandemic front line “warriors” both in Malaysia and China. These initiatives are part of the company’s Corporate Social Responsibility (CSR), which aim to let the COVID-19 front-liners stay hydrated throughout the day. IPD Taiping   With the collaboration of Yee Lee Trading Co. Sdn Bhd, it helps to deliver the mineral water to hospitals in the soonest time, to maintain daily hydration needs of front-liners. Not only hospitals, but it also included those duty forces, for instances polices. Spritzer not only cares about the COVID-19 front-liners but do continuously support the community, especially during any disaster in improving the ...

Mednefits will have over 1,500 panel clinics across Malaysia by Q1 2021 Chris Teo, Chief Executive Officer, Mednefits Mednefits , an employee medical benefits platform, today announced the raise of RM24 million (SGD8 million) in its Series A funding round, led by BLoyalty Sdn Bhd, owner-operator of B Infinite, a digital engagement platform that serves merchants from various industries and businesses. B-Infinite will also work with Mednefits to enhance and automate the medical benefits for its clients’ employees across Malaysia, amounting to RM55 million by 2021. Mednefits connects companies and their employees directly to medical providers, through its platform that tracks and processes employees’ claims in real-time, thereby offering automated, affordable and accessible healthcare. To date, Mednefits has connected over 50,000 employees from 500 companies in Singapore and Malaysia — including 7-Eleven, Fish & Co, and ViewQwest — to over 2,000 healthcare providers. Employers across ...

DE-CIX , operator of the world’s largest neutral interconnection ecosystem and one of the world’s leading Internet Exchanges, in its new white paper on the interconnection potential of the ASEAN region, demonstrates that Malaysia is set to become a sub-regional interconnectivity hub for Southeast Asia. With excellent international and terrestrial connectivity to the rest of Southeast Asia and beyond, Malaysia has the potential to complement the major content hub of Singapore by providing regional interconnection for growing local needs. Ivo Ivanov, CEO of DE-CIX International The white paper entitled “New interconnection markets in Southeast Asia”, released exclusively via a virtual press conference today, was commissioned by DE-CIX and researched and written by the neutral telecommunications analyst TeleGeography . In the white paper, TeleGeography highlights that over the years, an excessive dependence on Singapore as the regional and global hub has developed for some networks in th...